The Effect of Service Quality and Punctuality of Delivery to Customer Satisfaction in Freight Forwarding Services. Proceeding International Conference on Economic and Social Sciences, [S. l.], v. 1, p. 60–67, 2023. Disponível em: https://icess.uin-suska.ac.id/index.php/1/article/view/24. Acesso em: 6 dec. 2025.