Analysis of Human Resource Performance Measurement Using the Human Resources Scorecard Method at Eria Hospital Pekanbaru

Abstract

Companies need employee performance measurement because it can determine the success or failure of employees in supporting company activities to realize the company's vision, mission and goals. The method that can be used is the Human Resources Scorecard method, by analyzing the performance of employees. 4 (four) Perspectives, namely Competency Perspective, Efficiency Perspective, High Performance Work System Perspective and Deliverable Perspective. The research was conducted at PT. Riau Sarana Medika (Eria Hospital) in Pekanbaru. In the results of the research kay performance indicators found two perspectives that require attention from the Eria Hospital to be evaluated and become the focus of attention in improvement.