How Does Workload and Job Satisfaction Affect Employee Performance?
Keywords:
Workload, Job Satisfaction and PerformanceAbstract
Excessive workload will cause dissatisfaction with work and have an impact on employee performance. The purpose of this study is to determine the effect of workload on performance and job satisfaction and the effect of job satisfaction on performance.
The methodology used in this study is quantitative with SEM-Smart PLS analysis tool. The study was conducted on 130 employees with a stratified random sampling procedure
The results showed that there was a significant positive influence of workload on performance and job satisfaction and a significant positive influence of job satisfaction on performance.
Theoretically, workload should be used as the basis for theory and measurement in measuring job satisfaction and employee performance.
Practically, it is expected that companies in providing work are accompanied by the ability of employees.
The limitation of this study lies in the respondents lack of understanding in understanding the statements in the questionnaire which can affect the validity of the answers.
References
Apriana, I. W. A., Edris, M., & Sutono, S. (2022). The Effect of Workload and Burnout on Employee Performance with Job Satisfaction as an Intervening Variable (Case Study on Employees of the Rembang Regency Community and Village Empowerment Office). Journal of Business Management Studies, 1(1), 14–32. https://doi.org/10.24176/jsmb.v1i1.8109
Bahri, S., Hasibuan, L. M., & Pasaribu, S. E. (2022). The Influence of Communication and Workload on Employee Performance through Employee Job Satisfaction at the Office of the Regional House of Representatives of North Sumatra Province. Jesya (Journal of Sharia Economics & Economics), 5(1), 229–244. https://doi.org/10.36778/jesya.v5i1.619
Dony Muslim, Zainal Ilmi, & Irwansyah. (2023). The Effect of Workload and Work Stress on Employee Performance Mediated by Job Satisfaction An Empirical Study on Employees of the East Kalimantan Provincial Civil Service Police Unit. Multidisciplinary Scientific Journal of the Archipelago (JIMNU), 1(3), 173–183. https://doi.org/10.59435/jimnu.v1i3.185
Fauziek, E., & Yanuar. (2021). The Effect Of Job Satisfaction On Employee Performance With Work Stress As A Variable Mediasi. Journal of Managerial and Entrepreneurship, Vol III, N, 680–687.
Fitri, K. I., & Endratno, H. (2021). The Effect Of Organizational Commitment And Job Satisfaction On Employee Performance With Organizational Citizenship Behavior As An Intervening Variable: A Study On Employees Of Bahari Hotel, Tegal Regency. Derivatives: Journal of Management, Vol.15, No, 276–293.
Hammam Zaki, & Marzolina. (2018). Effect of Workload and Compensation on Job Satisfaction and Employee Turnover Intention. Journal of Accounting and Economics, 8(1), 109 –117.
Hasibuan, M. (2019). Human Resource Management. PT. Bumi Aksara.
Jasmin, M., Ridwan, & Wahdanial Asbara, N. (2023). The Effect of Workload and Work Environment on Employee Job Satisfaction at PT Malatunrung Rezkindo. Journal of Management and Accounting, 1, 338–348.
Kasmir. (2016). Human Resource Management (Theory and Practice) (Ed1, Print ed.). Rajawali Press.
Luthans, F. (2012). Organizational Behavior. Andi Printing.
Mahfudz, M. (2017). The Effect of Job Satisfaction and Consumer Sales Workload of PT Bank Negara Indonesia (PERSERO) Tbk. Journal of EXECUTIVE, 14(1), 51–75.
Mangkunegara Anwar Prabu. (2017). Corporate Human Resource ManagementNo Title. PT. Remaja Rosdakarya.
Munandar, A. S. (2014). Industrial and Organizational Psychology. University of Indonesia (UI-Press).
Nurhasanah, N., Jufrizen, J., & Tupti, Z. (2022). The influence of work ethics, organizational culture and workload on employee performance with job satisfaction as an intervening variable. Jesya (Journal of Sharia Economics & Economics), 5(1), 245–261. https://doi.org/10.36778/jesya.v5i1.618
Ohorela, M. (2021). The Effect of Workload on Employee Performance at Pt Bank Rakyat Indonesia Jayapura Branch. Journal of Economics & Business, 12(1), 127–133.
Paparang, N. C. P., Areros, W. A., & Tatimu, V. (2021). The Effect of Job Satisfaction on the Performance of Office Employees of PT. Post Indonesia in Manado. Productivity, 2(2), 119–
https://ejournal.unsrat.ac.id/index.php/productivity/article/view/33793
Putri, E. A. A., & Primadineska, R. W. (2023). The Effect of Workload and Work-Life Balance on Performance (Study on DPRD Employees of Ngawi Regency). Cakrawangsa Bisnis (STIM YKPN), 4(1), 41–54.
Rahmadyah, A. (2021). The Effect of Workload on Employee Performance through Burnout Syndrome at PT. Nusantara Plantation X Tjoekir Sugar Factory. Journal of Management Sciences, 9(1), 355. https://doi.org/10.26740/jim.v9n1.p355-366
Rochman, & Ichsan. (2021). The Effect of Workload and Work Stress on Employee Performance of Pt Honda Daya Anugrah Mandiri Sukabumi Branch. Student Management, 2(1), 1–22. https://journal.stiepasim.ac.id/index.php/JMM/article/view/130
Sedarmayanti. (2016). Human Resource Management Bureaucratic Reform. PT. Refika Aditama.
Suci R Mar'ih, K. (2017). Practical Guide to Compiling Workload ((1 st ed)). Suadaya Spreaders.
Tarwaka. (2011). Industrial Economics. PT. Harapan Press.
Wanda Wanda, Chalid Imran Musa, Ikhwan Maulana Haeruddin, Agung Widhi Kurniawan, & Rezky Amalia Hamka. (2024). The Effect of Workload and Work Environment on Employee Performance at Mamuju Regional General Hospital. Manuhara Journal: Research Center for Management and Business Sciences, 2(2),215–223. https://doi.org/10.61132/manuhara.v2i2.768
Yo, P. M. P., & Surya, I. B. K. (2015). The Effect of Work Load on Job Satisfaction with Work Stress as an Intervening Variable. E-Journal of Management Unud, 4(5), 1149–1165.
Yuliana, E., & Fadhli, K. (2023). The Effect of Job Satisfaction and Employee Loyalty on the Performance of Employees in the Two-Thermos Weaving Industry. Margin Eco, 7(1), 58–
